Frequently Asked Questions

What to expect from first visit?

Be sure to bring comfortable clothes to exercise in that allow easy access to your injured body part. Also be sure to bring copies of any medical records you feel might be helpful, such as copies of operative reports or results of imaging (X-ray, MRI, CAT Scan) studies.

Your first visit will initially begin with discussing the history of your injury and truly getting an understanding of what you think is going on and figuring out what YOUR goals are for therapy, not what insurance says our goals should be. Following this we will do an extensive movement assessment looking at the ENTIRE body. It is often found that pain/injuries come from movement faults not even related to where your injury is (such as knee pain occurring because of hip and core weakness). Lastly, we will end with some treatment possibly consisting of manual therapy followed with an exercise program that feels comfortable for you and will help you reach your goals as quickly as possible.

Do I need a referral?

Not initially. Indiana is a state with direct access meaning you can be seen for up to 24 days without a physician referral. If you and your therapist deem further treatment is required past 24 days of treatment, we will work on getting a referral from your physician or PCP. Referrals can be from physicians, dentists, chiropractors, physician’s assistants, advance nurse practitioners, and podiatrists.

Do You Take Insurance?

No, we are a private-pay provider similar to a chiropractor, massage therapist, or personal trainer. I explain this further in Our Approach.

How long will I be in therapy?

Our typical client is seen for between 4-8 sessions depending on chronicity and body part. Each session is 60 minutes.

Where do physical therapy sessions take place?

Movement Authority is a mobile service. We offer both in-clinic and mobile care. You can receive treatment set up out of our home office. You can also receive PT in the comfort of your home, your office, or your gym (if consent received).

Do you consult with my health care team?

Yes, we can consult (with your permission) with all members of your health care team, including your physicians, chiropractors, massage therapist … even your personal trainers.

What about cancellations?

Movement Authority understands things come up in life. When an appointment has been made, this time has been reserved only for you needs. Please give a 24-hour advanced notice. There is a cancellation fee of $75 if this advanced notice is not met.

What if I am sick?

Life does happen around getting better. Please bring up any special circumstances to your therapist, and they will be considered on a case-by-case basis.

How do I know if I have out of network benefits?

This is easy! All you have to do is call your insurance company and ask them if your plan includes out of network benefits. If you do have out of network benefits ask your insurance company the following questions:

• Do I have an out of network deductible?
• Have I met my deductible for the year? If not how far away am I from meeting the deductible?
• Is there paperwork that must be filled out when submitting the out of network claims? If so do you provide that paperwork?
• Do I need to be pre-certified for physical therapy sessions in order to receive reimbursement?